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Privacy Policy

Last updated: 9/8/2025

1. Information We Collect

Personal Information

  • UF email address (for verification and communication)
  • Name and profile information
  • Phone number (optional, for buyer-seller communication)
  • Listing information and photos

Usage Information

  • App usage patterns and preferences
  • Device information and IP address
  • Communication logs for support purposes

2. How We Use Your Information

  • Verify your UF student status
  • Facilitate marketplace transactions
  • Send important service notifications
  • Improve our services and user experience
  • Ensure platform safety and prevent fraud

3. Information Sharing

With Other Users

Your contact information (email and phone) is only shared with authenticated UF students when they express interest in your listings. Your name and verification status are visible in your listings.

We Do Not Share

  • Your information with third-party advertisers
  • Personal data with non-UF entities
  • Contact details without your consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encrypted data transmission
  • Secure authentication systems
  • Regular security audits
  • Limited access to personal data

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and associated data
  • Control who can see your contact information
  • Opt out of non-essential communications

6. Data Retention

We retain your information only as long as necessary to provide our services or as required by law. When you delete your account, we remove your personal information within 30 days.

7. FERPA Compliance

As a platform serving UF students, we respect educational privacy rights under FERPA. We do not share educational records or personally identifiable information from education records.

8. Cookies and Tracking

We use essential cookies for authentication and service functionality. We do not use tracking cookies for advertising purposes.

9. Third-Party Services

We may use third-party services for essential functions (email delivery, image hosting). These services are bound by privacy agreements and cannot use your data for their own purposes.

10. Changes to Privacy Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or app notification.

11. Contact Us

If you have questions about this privacy policy or your personal information, please contact us through the app or our support channels.

12. Age Requirements

Our service is intended for users 18 and older. If you are under 18, you must have parental consent to use GatorEx.